False Alarm Prevention Guide
Click here to visit FARA's, False Alarm Reduction Association, website and learn more about how to prevent false alarms.
"EVC" Enhanced Call Verification
We will now attempt to call the numbers on your ECV list first before dispatching the police. This new ECV process tells the Central Station Operator responding to an alarm at your home or business to call your ECV call list first if the call to your home or business goes unanswered. If no one is available on your ECV list, the monitoring center will dispatch the police. Additionally when we receive the Cancel after an alarm from your system we will not dispatch the PD, if we have already dispatched the PD we will attempt to cancel them.
Reducing False Alarm Calls
Chula Vista Alarm (CVA) is in the forefront in working with the alarm industry, law enforcement and local municipalities in promoting best practices in alarm management. This enhanced call verification ECV program has proven to reduce incidents of false alarm calls to the local authorities. Many cities are making this the law by adding ECV to their alarm ordinance.
The new ECV information for your account can be updated and faxed or emailed to the following:
Fax: (619)476-9954 | Email: customers@CVAsecurity.com
ECV Frequently Asked Questions >
Pay My Bill
By Phone: 619 585.9111
By Fax: 619 476.9954
By email: firstname.lastname@example.org
By Mail: P.O. Box 211870, Chula Vista CA 91921
Activate Your Alarm System
Refer a friend or family member and receive a Free Month upon activation.